Frequently Asked Questions
Everything you need to know about our real food philosophy and delivery.
What makes your products different from standard grocery brands?
We focus on 'real food' ingredients. This means we never use seed oils, refined sugars, or grains. Our products are made with high-quality fats like avocado oil and organic tallow to support a healthy lifestyle.
Are your products suitable for Keto and Paleo diets?
Yes, the majority of our range is specifically designed to be Keto, Paleo, and Carnivore friendly. We prioritize low-carb, high-fat, and clean-label ingredients in every batch.
How long does shipping take and how much does it cost?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over £50. You will receive a tracking link as soon as your order leaves our warehouse.
Do you ship internationally?
Currently, we ship to the UK and select European countries. Please check our shipping page for a full list of available destinations and international rates.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns on food items for hygiene reasons. However, if your order arrives damaged or if there is an error, please contact our support team within 14 days for a replacement or refund.
How should I store my dressings and oils?
Our avocado oils should be stored in a cool, dark place. Once opened, our mayonnaises and dressings must be refrigerated and consumed within 4 weeks to ensure peak freshness.